Privacy Policy

1. Introduction

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Personal Information We Collect

We may collect the following types of personal information:

  • Identifiable Information: Name, contact details (email address, phone number), address, and any other personal data you provide.

  • Professional Information: Job title, company, work history, and professional connections if you choose to share this information with us.

  • Payment Information: Credit card details and billing addresses for purchases.

3. How We Collect Your Information

We collect personal information through:

  • Direct Interactions: Information you provide when you fill out forms, create an account, contact us, or make purchases.

  • Automated Technologies: Cookies, web beacons, and server logs that track your usage of our website and services.

  • Third-Party Sources: Information obtained from business partners and service providers.

4. Purpose of Collection

We collect your personal information for the following purposes:

  • To provide, maintain, and improve our services.

  • To communicate with you about your account, services, and updates.

  • To analyse usage patterns and enhance user experience.

  • To comply with legal obligations and protect our rights.

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Service Providers: Third parties who perform services on our behalf (e.g., payment processors, IT support).

  • Legal Authorities: As required by law, to comply with regulations, or to respond to lawful requests.

  • Business Transfers: In connection with any merger, sale of assets, or acquisition, your personal information may be transferred as part of that transaction.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, loss, or misuse. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Your Rights

You have the following rights concerning your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete personal information.

  • Deletion: You can request the deletion of your personal information, subject to certain legal obligations we may have to retain it.

  • Object to Processing: You can object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze our website traffic. You can control your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: contact[at]rivanorth.com